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Plan ♦ Design ♦ Build ♦ Maintain ♦ Serve
FACULTY/STAFF >
DEPARTMENTS & OFFICES >
FACILITIES MANAGEMENT >
SERVICES
Maintenance and Operations
Maintenance and Operations consists of a team of personnel that physically maintain all buildings and equipment; facilitate university communications and administer work requests; manage key and access control systems as well as management who oversee these functions and administer an organization-wide environmental health and safety process.
The following areas make up the
Maintenance and Operations Department:
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Our Team
Ruth Haynam
Senior Director, Maintenance and Operations
haynam@rmu.edu
Matt Hyatt
Assistant Director, Facilities Maintenance
hyatt@rmu.edu
Nate Bickerstaff
Assistant Director, Grounds
bickerstaff@rmu.edu
Bernadette Shawgo
Senior Operations Manager
shawgo@rmu.edu
Michael Yuhas
Project Planner
yuhas@rmu.edu
Anthony Rubino
Maintenance Expediter
rubino@rmu.edu
Thomas Cassidy
Facilities Specialist II
cassidy@rmu.edu
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Fun Facts ♦ Did you know?
- Operations Center receives 19,000 phone calls
- We have 9,000 doors with locks, hinges, and hardware
- There are 900 heating/AC units in Residence halls alone
- 550 fire extinguishers inspected monthly
- 1,000 emergency lights/signs checked monthly
- 4,800 customer requests were processed and completed in 2012
- The lock shop processed 3,000 keys in 2012
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